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Couple holding smartphones in slim VellureCase phone cases in an elegant lounge at dusk

Understated Protection, Everyday Elegance

Free Standard Shipping in the U.S.

Every U.S. order ships free with our standard service.
Estimated arrival: 7–11 business days.

Read our Shipping Policy.

90 Days to Return

Eligible returns are accepted in line with our Return and Refund Policy.

Read our Return and Refund Policy.

Protected Checkout

Payments are processed over an SSL-encrypted connection.

Read our Payment Policy.

Attentive Customer Care

Reach our team by email, phone or the contact form.
Available Monday–Friday.

Visit our Contact Page.

Compatibility Notice

VellureCase is an independent brand and is not affiliated with, endorsed by, or sponsored by Apple Inc.
Device names are used only to indicate compatibility.

Read our Disclaimer.

Couple at a cafe table looking at a smartphone in a slim clear case

Crafted for the Phone That Goes Everywhere With You

The VellureCase Approach

Protection Without the Bulk

Every VellureCase design is shaped to shield your phone from scuffs, light knocks and daily friction, while keeping a slim profile that feels natural in the hand.

Details That Respect How You Use It

Accurate cutouts, tactile button covers and support for the device features and magnetic charging you rely on are considered from the very first sketch.

Clear Information, Up Front

Product details, delivery estimates and return terms are presented plainly, so you know exactly what to expect before you place an order.

A Team You Can Reach

From Monday to Friday, our customer care team is available to answer questions about products, orders, delivery and returns.

READ OUR STORY
VellureCase customer care team with headsets in a bright office

We Are Here When You Need Us

Have a Question? Let Us Help

Whether your question is about a case, a delivery, a return or an order you have already placed, our team replies during business hours with clear, practical answers.

Email: support@vellurecase.com

Phone Number: +1 917 963 8680

Contact Form: Click Here

Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time – EST/EDT)
Saturday and Sunday: Closed

Response Time: Our customer support team typically responds within 24–48 hours on business days.

Store Name: VellureCase

Company Name: QUANTUMEDGE SOLUTIONS LIMITED

Company Address: Unit 2A, 17/F, Glenealy Tower, No. 1 Glenealy, Central, 000000, Hong Kong

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Frequently Asked Questions

Quick answers on ordering, delivery, returns and reaching our team.

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