Disclaimer
Last Updated: October 27, 2026
This page sets out the terms that apply to your use of vellurecase.com (the "Site"), the phone cases offered for sale here, and the content, information, and services made available through the Site.
Browsing the Site, registering an account, or submitting an order signals your acceptance of what follows below, so we encourage a thorough read before you proceed to checkout.
General Information
Content appearing on the VellureCase website is provided for general informational purposes, intended to assist customers as they browse and shop online, and is not a replacement for guidance tailored to your particular circumstances.
We make a reasonable effort to maintain accurate, up-to-date product listings, compatibility guidance, policy documents, pricing, and other Site content. That said, VellureCase does not guarantee that every piece of information will always be complete, free of error, or available without interruption.
We recommend double-checking product specifics, device compatibility, current pricing, and order details for yourself before completing a purchase, as figures and stock levels can change from one visit to the next.
Product Information
Our team aims to depict every phone case as accurately as possible, covering written descriptions, photographs, color choices, finish, material, dimensions, and other listing details, and we revise these whenever an inconsistency is noticed.
Nonetheless, minor differences between the online presentation and the physical item you receive can still arise, owing to elements such as:
- Individual screen calibration and device display settings
- Lighting setups used during our product photo shoots
- Image compression, resizing, or other editing applied to photos
- Standard manufacturing tolerances or how materials naturally behave
- Minor variation between one production batch and the next
As a result, color tone, surface texture, finish, and comparable visual qualities may appear somewhat different once the case is in your hands, or when your own screen renders it, compared with our product photography.
None of these minor variances diminish any statutory rights available to you under applicable law, nor do they, by themselves, indicate that a product is defective.
Product Compatibility
Select phone cases offered through VellureCase carry compatibility labels for specific smartphone models, helping customers locate the case that matches their device.
We ask that you check the compatibility information shown on each listing and verify your precise phone model prior to checkout, since fit can no longer be guaranteed once an order has left our facility.
VellureCase and QUANTUMEDGE SOLUTIONS LIMITED function entirely independently of Apple Inc. and carry no sponsorship, authorization, endorsement, or affiliation tied to Apple Inc., except where we state so explicitly in writing.
Mentions of Apple, iPhone, or specific iPhone model designations are included solely to indicate which device a given case is designed for, and never to imply any business relationship.
Apple, iPhone, and all associated trademarks are, and remain, the sole property of Apple Inc.
External Links
From time to time, the Site may include links to third-party websites or services, such as payment gateways, shipping-carrier tracking tools, and other resources that support the operation of our store.
Those external destinations are operated independently of us and may be governed by their own terms, privacy statements, security measures, and internal procedures, which could vary considerably from our own.
To the fullest extent applicable law allows, VellureCase and QUANTUMEDGE SOLUTIONS LIMITED disclaim responsibility for the content, uptime, data-privacy practices, or general functioning of these separate websites.
Whenever you click through to an outside service, take a moment to review that destination's own policy, so you understand which rules apply once you have left our Site.
Limitation of Liability
To the extent permitted by applicable law, VellureCase, QUANTUMEDGE SOLUTIONS LIMITED, and each of their directors, officers, employees, contractors, affiliates, and service providers will bear no liability for indirect or consequential harm, nor for incidental, special, or punitive damages, arising out of any of the following:
- Your ability, or inability, to access this website
- Reasonable reliance placed on information published on the Site
- Small differences between a product's online presentation and the item received
- Short-lived technical glitches, downtime, or availability interruptions
- Third-party sites or services connected to the Site through links
In any instance where the law prohibits a statutory right, warranty, consumer safeguard, remedy, or liability from being excluded, limited, or varied, no part of this Disclaimer is intended to attempt that.
No Affiliation or Endorsement
When third-party businesses, device models, trademarks, or product names appear on VellureCase, they are used strictly to the extent reasonably required to explain case compatibility or offer useful context to shoppers, and never as a promotional claim.
Unless we say otherwise in explicit terms, a third party's name, trademark, or device appearing on our Site does not indicate any partnership, sponsorship, endorsement, or affiliation between that party and VellureCase or QUANTUMEDGE SOLUTIONS LIMITED.
Each third-party trademark continues to belong to its rightful owner, and nothing contained in this document assigns any of those rights to us.
Changes to This Disclaimer
We periodically revise the wording of this Disclaimer to keep it aligned with changes in our website, daily operations, product range, services, or legal obligations.
Every updated version takes the place of the previous one on this identical page, identified by a newly dated "Last Updated" notice at the top.
Revisiting this page from time to time is the simplest way to remain informed of whichever changes we have introduced most recently.
Contact Information
Store Name: VellureCase
Company Name: QUANTUMEDGE SOLUTIONS LIMITED
Company Number: 78906121
Company Address: Unit 2A, 17/F, Glenealy Tower, No. 1 Glenealy, Central, 000000, Hong Kong
Email: support@vellurecase.com
Phone Number: +1 917 963 8680
Contact Form: Click Here
Customer Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Eastern Time – EST/EDT)
Saturday and Sunday: Closed
Response Time: Our customer support team typically responds within 24–48 hours on business days.